Spam filter

The spam filter sorts out unwanted e-mails (advertising, fraud) from your inbox.

If you repeatedly receive spam or other unwanted e-mails from a certain sender or domain, you can enter the respective senders in the blacklist. E-mails from senders in the blacklist are always classified as spam and irrevocably deleted!

Please note that the global settings apply to all e-mail addresses in your hosting.

To edit the blacklist, click on the Global Blacklist button.

Enter the e-mail address or domain you wish to block. To block an entire domain, you can enter it as follows:

*@domain.tld

This entry will block all senders of a specific domain. Then click on Add and save the settings by clicking on Close.

If emails you want are wrongly classified as spam, you can add the sender addresses of these emails to your whitelist. Emails from senders in the whitelist are automatically classified as good and the emails from these senders always end up in the inbox as a result.

Note that the global settings apply to all email addresses in your hosting.

Click on Global Whitelist to edit it.

Enter the e-mail address or domain concerned, which should no longer be marked as spam. The input options also apply here:

*@domain.tld

Click on Add and save the settings by clicking on Close.

You can adjust the spam filter configuration per e-mail account. To do this, click on the Spam Filter button.

The spam filter can be disabled if necessary, but this is not recommended. As long as the configuration is defined via the Simple Settings, you can adjust the sensitivity of the spam filter in the filter level. To do this, drag the slider to the left or right to increase or decrease the sensitivity.

If you want to configure the spam filter settings manually, you can do this in the Advanced Settings. In addition, you can choose whether the spam report of a message should be deposited in the e-mail header or not.

Once you have completed the configurations, confirm them by clicking on Save.

Unlike the Global Blacklist, the rules set here only apply to the email account concerned.

You also have the option to manage a whitelist for a single email account, which will have no effect on the other accounts.

By clicking on Reset settings, all spam filter settings, blacklist, and whitelist entries of the affected email account are reset to the default values. This cannot be undone.